Shipping policy

Shipping Costs

The shipping cost is EUR 200 for every 10 kg or EUR 1,000 net value of goods (whichever is higher), based on Incoterms 2020: DDU (Delivered Duty Unpaid). This fee includes freight insurance but does not cover import taxes or customs duties, which are the responsibility of the buyer.

Shipping for Heavy or Bulky Items

For oversized or heavy items, additional shipping fees may apply. In such cases, we will provide a detailed shipping quote for your approval before proceeding with your order.

Careful Handling and Packaging

Sidonies prioritizes the safe arrival of your products. Each item is carefully inspected before dispatch, and we reinforce packaging as necessary to ensure maximum protection during transit. Please note that packaging prioritizes safety over aesthetics, reflecting our commitment to delivering your products in perfect condition.